DigitalCube Co., Ltd. (hereinafter referred to as “the Company”, “we”, “our”) fully recognizes the importance of appropriate privacy protection and its social responsibility in promoting business activities, and complies with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) and other related laws and regulations. In this Privacy Policy, “personal information” follows the definition in the Personal Information Protection Act.
1. Basic Policy on Handling Personal Information
- Handling of personal information
We comply with internal rules that establish appropriate acquisition, use, and provision of personal information considering the feature and scale of our business. - Proper management of personal information
We implement preventive measures to protect against leaks, loss, erasure, or damage of personal information. - Compliance with laws and regulations regarding personal information
We comply with laws and regulations of personal information, policies established by the government, and other norms. - Inquiries about personal information
We appropriately respond to inquiries, disclosure requests, and complaints regarding personal information.
2. Acquisition of Personal Information
We acquires the following personal information from customers through legal and fair means, in compliance with the Personal Information Protection Act and other norms.
- Personal information provided by customers to the Company
Customers may provide personal information, including names and contact details, by filling out forms or responding to the Company via mail, telephone, email, or other means. This includes personal information provided when inquiring about the Company’s products or services, registering to use them, subscribing to the Company’s publications, requesting promotional materials, sending feedback, etc.
- Personal information acquired by DigitalCube
When customers access the Company’s site (hereinafter referred to as “the Website”), technical information about their device, browsing actions and patterns, access date and time to the Website, websites viewed before browsing the Website, browser, OS, IP address, and domain name is automatically acquired. This personal information is acquired using cookies, server logs, and other similar technologies. However, the content recorded in access logs is not used in connection with personal information. It is used as server operational information to help improve the Website and services.
3. Purpose of Using Personal Information
The Company will not use acquired personal information in ways that may encourage or induce illegal or improper acts, and except in cases recognized as exceptions by relevant laws and regulations, will use it within the scope of our business purposes as defined in the following items.
- Service provision and operation
We process applications, provide services, and respond to inquiries in order to provide services to customers. - Providing information to customers
We provide content tailored to customers’ interests to inform them about new services, benefits, discounts, seminars, exhibitions, events, or related news. - Marketing
We analyze effectiveness based on customers’ browsing and usage history for use in marketing activities such as advertising and promotion. - Service development and improvement
We improve our services and develop new services and functions based on customer requests and usage conditions. - Security and prevent of wrongful act
We ensure the security of our systems and data, and detect and prevent wrongful act. - Creation of statistical data
We create statistical data aggregated in anonymized form and use it to improve service convenience and understand market trends. - Other
We use customers’ personal information for purposes incidental to the above purposes. - Compliance with legal requirements
We provide information based on legal requirements and regulations, and support the securing and exercise of legal rights and authorities. - Other legitimate purposes
We pursue other legally permitted legitimate purposes and provide valuable services to customers.
4. Secure Management of Personal Data
We implements strict technical, organizational, human, and physical security measures against risks such as loss, destruction, alteration, and leakage of personal data. We take measures such as developing internal disciplines, providing employee education and training, and implementing countermeasures against external threats to ensure the secure management of personal data.
5. Outsourcing of Personal Data Handling
When we outsources all or part of the handling of customer personal data to a third party, we provide necessary and appropriate supervision to the contractor to ensure that the same level of security management measures as the Company are implemented.
6. Third-Party Disclosure and Provision
We will not disclose or provide personal data to third parties except in the following cases:
- When customer consent is obtained
- When disclosure is possible or necessary based on laws and regulations
- When it is necessary for the protection of life, body, or property of an individual, and it is difficult to obtain the customer’s consent
- When it is necessary to cooperate with a national government organization, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the customer’s consent may impede the execution of such affairs
- When the recipient is an academic research institution, etc., and needs to handle the data for academic research purposes (including cases where part of the purpose is for academic research, excluding cases where there is a risk of unduly violating the rights and interests of individuals)
- When our business, including the provision of customer personal information, is succeeded due to merger, company split, business transfer, or other reasons
We uses “cookies” or similar technologies. For details, please refer to our Cookie Policy.
7. Disclosure, Correction, and Suspension of Use of Retained Personal Data
- Disclosure of retained personal data
Based on the Personal Information Protection Act, customers may request notification of the purpose of use of retained personal data, disclosure of retained personal data (including disclosure of records of third-party provision of personal data), correction, addition, or deletion of content, suspension of use, erasure, or suspension of provision to third parties (hereinafter collectively referred to as “disclosure etc.”).
- Procedures for disclosure etc.
When a request for disclosure etc. is received from a customer, we will verify the request and promptly perform the disclosure etc., and notify the customer accordingly. However, if there is a legitimate reason, we will notify you of the decision not to perform the disclosure etc. For details on the procedures for requesting disclosure etc., please contact the inquiry desk below.
- Scope of handling
Personal information obtained in connection with requests for disclosure etc. will be handled appropriately within the scope necessary to respond to the request.
8. Notification, Announcement and Changes to This Policy
We may change this policy as necessary. When changes are made, they will be posted on the Company’s website. The changes will apply from the time they are posted. By continuing to use our services after the changes, you are deemed to have agreed to the new policy.
9. Contact Information
For inquiries, please contact us through Contact page.