Manager, Operations

Overview

DigitalCube is a nimbil, dynamic team of WordPress experts and contributors with over 10 years of experience helping to move the WordPress and open source mission forward. Our goal is to make our clients happy and do everything with them in mind. Our continued effort to improve the systems you depend on, solve the problems with an unyielding spirit, and make positive contributions to the local community and the protection of the environment.

We are looking for a self starter to guide our products, services, and team to the next level. Someone customer centric with a passion for hosting, AWS, and WordPress. Performing day to day operation in addition to long-term stragetic planning.

Location and Communication

  • Remote with availability to travel
  • Slack, Email, Google Hangouts
  • Regular in-Person or online meetings clients and team

Duties Include

  • Monitoring or delegating product online support channel requests
  • Exploring potential integrations and new features
  • Managing promotional channels, advertising, and sponsorships
  • Updating product website

Basic Quailfications

  • In-Depth knowledge of WordPress
  • Familiarity with Serverless Architecture
  • Experience working with or managing development teams
  • Experience working with 3rd parties, vendors, contracts for hire
  • Ability to research, present findings, and develop a plan of action
  • Strong communication and documentation skills
  • High-level knowledge of AWS products and offerings
  • Experience offering for-profit digital products

Preferred Qualifications

  • Experience with IT related customers and support
  • Ability to maintain and expand brand guidelines
  • Knowledge of UX best practices
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